How do I find tracking Information on a load?

For load security, there is not a public self-service shipment tracking portal where customers can enter a load number or reference number to track a shipment. If you currently have the credentials to log into the Buchanan Logistics Customer Portal, you may utilize the tracking from there.

Otherwise, you can contact your assigned Buchanan Logistics Account Manager or logistics representative, who can provide the current shipment status and updates using Buchanan's freight tracking systems. They can be reached by calling our main line at 260-471-1877

Additional Customer Service and Shipping Support FAQs

Are transportation consultations available before requesting a quote? | Can customers receive freight status updates? | Does Buchanan Hauling provide customer support? | Does Buchanan Hauling provide dedicated customer support? | Does Buchanan provide shipment visibility?