Privacy Policy
Buchanan Hauling & Rigging, Inc. Privacy Policy
Last updated: 03/19/2025
This Privacy Policy explains how Buchanan Hauling & Rigging, Inc. (“Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you use our services at www.buchananhauling.com or communicate with us (“Services”). “You” and “your” refer to anyone using our Services, including customers and visitors.
By using our Services, you agree to this Privacy Policy. If you disagree, please do not use our Services.
Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or for operational reasons. Updated policies will be posted on our Site with a new "Last Updated" date.
How We Collect and Use Your Personal Information
We collect information in various ways depending on how you use our Site or Services. We use this information to:
- Provide and improve our Services
- Communicate with you
- Comply with laws and enforce policies
- Protect our rights and users
Information We Collect Directly
- Customer support details submitted through the Services
Information Collected Automatically (Cookies)
We use cookies, pixels, and similar technologies to collect Usage Data, which may include:
- Device and browser information
- IP address and network details
- How you interact with our Site
Information from Third Parties
We may receive information from vendors or service providers, including:
- Companies supporting our Site and Services, such as TenStreet
- Data collected from email interactions or ads via pixels and cookies
We treat this information according to this Privacy Policy but are not responsible for the accuracy of third-party data.
How We Use Personal Information
- Providing Services: Manage accounts, process payments, and send notifications
- Marketing & Advertising: Send promotional communications and display targeted ads
- Security: Detect and prevent fraud or malicious activity
- Communication: Provide support and improve our Services
Google Services
We use Google AdSense, Analytics, and related advertising services. You can manage your preferences via:
- Google Ad Policy
- Google Ad Settings or the Network Advertising Initiative Opt-Out page
Legal Compliance
California Online Privacy Protection Act (CalOPPA)
- Users can visit our Site anonymously
- Privacy Policy link is easy to find on the home page or first major page
- Policy updates will be posted on this page
- You can update personal information by emailing us
- We honor Do Not Track signals
- No third-party behavioral tracking is allowed
Children’s Online Privacy (COPPA)
We do not knowingly collect information from children under 13 and do not target our Services to them.
Cookies
Cookies help us run and improve the Site, remember preferences, analyze traffic, and personalize ads. You can adjust browser settings to remove or block cookies, but this may affect Site functionality.
SMS Terms and Conditions
- Phone numbers are not shared for marketing
- SMS messages may include reminders or communications; message/data rates may apply
- Frequency: 50-1000 messages daily across users
- Opt-In: Via forms on www.buchananhauling.com
- Opt-Out: Reply STOP to any SMS to unsubscribe; reply START to opt back in
Disclosure of Personal Information
We may share your information with:
- Vendors providing services (IT, payment processing, analytics, support)
- Business and marketing partners (Facebook, Google Ads, Indeed, LinkedIn, TenStreet)
- Affiliates within our corporate group
- Legal or business transactions (mergers, subpoenas, enforcement)
User-Generated Content
Content you post publicly is accessible to anyone. We are not responsible for how others use this information.
Third-Party Links
Links to other websites are provided for convenience. We do not control or guarantee their privacy practices.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect information from them.
Security & Retention
No security system is perfect. Retention depends on account needs, legal requirements, or resolving disputes.
Your Rights and Choices
- Access and know your personal information
- Delete or correct your information
- Receive and transfer data (portability)
- Opt-out of sale, sharing, or targeted ads
- Restrict or withdraw consent
- Appeal our decisions
- Manage email preferences
International Users
Your personal information may be transferred and processed outside your country. Transfers from Europe follow recognized legal mechanisms.
CAN-SPAM Act
- We send emails for communication and service purposes
- We comply with CAN-SPAM rules (honest subject lines, business address, easy unsubscribe)
Contact
Questions or to exercise your privacy rights, contact us:
Phone: 1(888) 544-4285
Email: marketing@buchananhauling.com
Address: 4625 Industrial Road, Fort Wayne, IN, 46825, USA
