Terms of Service
Terms of Service
Last Updated 12/04/2025
1. Acceptance of Terms
By using Buchanan’s website (www.buchananhauling.com) or submitting a rate quote request or otherwise engaging our services (dry van, flatbed, expedited, specialized, heavy haul, 3PL managed logistics, etc.), you agree to comply with and be bound by these Terms of Service. If you do not agree, you should not use our website or request services.
2. Services
Buchanan provides freight transportation and logistics services, including but not limited to dry van and flatbed trucking, expedited freight, specialized freight (including HazMat and over-dimensional loads), heavy-haul transport, and 3PL managed logistics (services are unrelated to services provided by Buchanan Logistics, Inc. unless otherwise contracted to do so as a separate service provider).
3. Quotations and Acceptance
Any rate quote, estimate, or service proposal we provide is valid for the period specified (or, if none specified, for 30 days from issuance). Quotes are subject to change if shipment details (e.g., dimensions, weight, routing, permits, urgency, regulatory compliance) change. Acceptance of a quote must be confirmed in writing or an agreed-upon electronic format. Failure to confirm may result in refusal or modification of service.
4. Licenses, Permits, Compliance
For specialized or heavy-haul shipments, compliance with applicable laws, permits, escort requirements, and regulations (federal, state, local) is required. The customer must provide accurate information about cargo classification, dimensions, weight, special requirements (e.g., HazMat documentation). Buchanan will use reasonable efforts to secure required permits and escort services, but cannot guarantee issuance of permits by regulatory authorities or guarantee travel times or routing outside our control.
5. Payment Terms
Invoices are payable as specified on the rate quote or service agreement. If payment terms are not otherwise specified in writing, payment is due net thirty (30) days from invoice date, unless otherwise agreed. Late payments may be subject to interest or suspension of services.
6. Liability & Insurance
Buchanan maintains cargo insurance and general liability coverage as appropriate for each load, up to the limits disclosed in the quote or prior agreement. Our liability for loss, damage, or delay is limited to the amount covered by our insurance, except where otherwise required by law. Buchanan is not liable for indirect, incidental, or consequential damages (e.g., lost profits, business interruption). For HazMat, specialized, or heavy-haul loads, certain risks (e.g., delays due to permitting, weather, escort availability) are outside our control; by engaging Buchanan, you accept those inherent risks.
7. Indemnification
You agree to indemnify, defend, and hold harmless Buchanan, its officers, directors, employees, agents, and subcontractors from any claims, liabilities, damages, or expenses (including reasonable legal fees) arising from inaccurate or incomplete information you provide, improper packaging or labeling of freight, prohibited cargo, or failure to comply with applicable law.
8. Termination
Buchanan may terminate a service agreement or decline to provide services if you breach these Terms, fail to pay amounts due, provide false or incomplete information, or fail to obtain required permits.
9. Website Use & Intellectual Property
All content on www.buchananhauling.com (text, graphics, logos) is the property of Buchanan. You may view, download, or print pages for your own non-commercial use only. Any other use (reproduction, modification, republication) is prohibited without written consent.
10. Changes to Terms
We may update these Terms of Service from time to time; revised terms become effective as of the “Last Updated” date. Continued use of our website or services after changes constitutes acceptance of the new terms.
11. Governing Law
These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-law principles. Any dispute arising under or related to these Terms or the services provided shall be resolved in the state or federal courts located in Allen County, Indiana, unless otherwise agreed in writing.
Frequently Asked Questions About Buchanan Hauling & Rigging's Terms of Service
What are Terms of Service?
Terms of Service establish the rules, responsibilities, conditions, and legal expectations associated with using a company's website, content, and online resources.
Why does Buchanan Hauling & Rigging have Terms of Service?
Buchanan Hauling & Rigging uses Terms of Service to define website usage expectations, user responsibilities, legal protections, and applicable conditions for accessing online content and services.
Who must follow the Terms of Service?
Any individual or organization that accesses, uses, or interacts with the website is expected to follow the applicable terms, conditions, and usage requirements.
What is acceptable website use?
Acceptable website use generally includes lawful activities that comply with published policies, respect intellectual property rights, and support proper use of website resources.
What happens if the Terms of Service are violated?
Violations may result in restricted access, policy enforcement actions, or other measures permitted under applicable terms and legal requirements.
Do the Terms of Service include liability limitations?
Yes. Terms of Service often contain provisions that explain limitations of liability, legal responsibilities, and the scope of website-related obligations.
Do the Terms of Service protect intellectual property?
Yes. Terms of Service typically address ownership, protection, and permitted use of website content, trademarks, logos, and intellectual property.
Can the Terms of Service change?
Yes. Terms may be updated to reflect changes in business practices, legal requirements, technology, website functionality, or company policies.
Why are Terms of Service important?
Terms of Service help establish transparency, define expectations, clarify responsibilities, and support responsible website governance.
How do Terms of Service support user trust?
Clear Terms of Service provide transparency regarding rights, responsibilities, website usage standards, and company policies, helping users make informed decisions.
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